Enterprise-Standard Ontology Environments for intelligent e-business.
Alan Flett, Mike Brown · 2001
This paper highlights SemanticEdge’s use of ontologies within their much broader conversational ecommerce system. After sketching some of the problems in e-commerce and e-business, we introduce the conversational paradigm as applied to ecommerce. This paradigm requires the use of ontologies in many areas, and we go on to outline the major issues we face in applying ontologies, both from a technical and a methodological aspect. We then go on to outline more general issues facing ontologies which we believe will be crucial to ontology technology’s acceptance within modern enterprisestandard information technology systems.