Cost Justifying Usability a case-study at Ericsson
Parisa Yousefi, Pegah Yousefi · Diva portal (Dalarna University Library) · 2011
In this study we investigate the level of usability and usability issues and the gaps concerning usability activities and the potential users, in a part of charging system products in Ericsson.Also we try identifying the cost-benefit factors, usability brings to this project, in order to attempt 'justifying the cost of usability for this particular product'.