AN ANALYSIS OF A SOFTWARE QUALITY ASSURANCE TOOL'S IMPLEMENTATION: A CASE STUDY
John Scarpino, Paul Kovacs · Issues in Information Systems · 2008
Software Quality Assurance has grown within the last 10 years and now incorporates more sophisticated tools that enhance software testing capabilities.However, before testing can be conducted properly, the correct procedure must be implemented.Too often, organizations rush into implementing a software quality assurance tool without first establishing a viable quality assurance process.This paper reports on data collected in December of 2007 concerning the implementation of a Software Quality Assurance tool at a Fortune 500 company in August 2006.The data analysis reveals problems that can arise while applying a Software Quality Assurance tool, the means required to employ a quality process and how to resolve major issues that may be caused by the initial implementation of the process.