Potential Indicators of e-Learning Process Capability
Stephen James Marshall, Geoffrey Keith Mitchell · 2015
Harnessing scarce resources is a common theme for most university managers. The effective application and utilisation of e-Learning resources is one of the current challenges facing many universities. The range of teaching approaches, material taught and student characteristics denies the identification of any single correct method for ensure effective use of resources. Elsewhere1 the authors have explored the potential benefits of applying the Capability Maturity Model (CMM) to the field of e-Learning in an effort to identify an institutional framework that can provide a guide to effective development of e-Learning capability while still allowing for a variety of pedagogical approaches. In this paper we further consider whether the application of capability measurement techniques can usefully be adapted to e-Learning. The paper presents an illustrative example of a possible approach with consideration of potential practices that might be used to determine capability. The paper includes a brief discussion of the applicability and potential benefits of the methodology in the determination of university e-learning capability. 1