A Framework for Testing Telecommunication Services
G.S. Vermeer, Marc F. Witteman, Jac de Kroon · 1996
Service testing is a new development pushed by the rapid increase of the number of services offered by telecom operators. This paper defines a framework for the test process related to the operation of new services. First an overview is presented of terms and concepts in the service life cycle. Then a procedure is defined that covers all testing activities that should be considered before and during service operation.