Cyber Citizens and Cyber Deviance: Exploring Social and Technical Factors as Antecedents to Cyber Deviance and the Implications for Cyber Citizenship
Richelle L. Oakley, A. F. Salam · 2012
There is an alarming trend of individuals behaving inappropriately with information technology in both organizational and personal settings. For example, in a work context individuals are breaking repeatedly security protocols (Hovav et al. 2011) leading to the compromise of sensitive customer and important organizational data resources. Information systems (IS) researchers have studied the manners by which employees use, and misuse, information technology within organizations (Warkentin et al. 2009). Alternatively, in a non-work context, attention has been given to digital media piracy (Siponen et al. 2012) which continues to plague organizations. These examples illustrate some unacceptable behaviors exhibited by cyber citizens (Anderson et al. 2010) – both in the work and non-