Behavior Generation and Evaluation of Negotiation Agent Based on Negotiation Dialogue Instances
Daisuke Katagami, Yusuke Ikeda, Katsumi Nitta · Journal of Advanced Computational Intelligence and Intelligent Informatics · 2010
This study focuses on gestures negotiation dialogs. Analyzing the situation/gesture relationship, we suggest how to enable agents to conduct adequate human-like gestures and evaluated whether an agent’s gestures could give an impression similar to those by a human being. We collected negotiation dialogs to study common human gestures. We studied gesture frequency in different situations and extracted gestures with high frequency, making an agent gesture module based on the number of characteristics. Using a questionnaire, we evaluated the impressions of gestures by human users and agents, confirming that the agent expresses the same state of mind as the human being by generating an adequately human-like gesture.