Industry Software Cost, Quality and Productivity Benchmarks
Donald J. Reifer · 2002
This article provides software cost, quality and productivity benchmarks in twelve application-ori- ented domains that readers can use to determine how well their organizations are performing relative to industry averages. In addition to answering common questions raised relative to these benchmarks, the article sum- marizes the return on investments firms are realizing as they try to harness new technology for a variety of reasons.