Project B.I.R.S.
Bruno Leps · eScholarship@McGill (McGill) · 1976
Data processing has traditionally been considered as essential but tedious work - a burden relegated to the clerical staff. Computerization gives the users the opportunity to eliminate the slowness and inefficiency incurred by these manual methods. However, users are finding out that computerization, while eliminating some problems, also creates new ones. It is not the merereplacement of the clerical staff by a machine. [...]