Telephone Hotline Programming
Virginia K. Molgaard, Fran Phillips · Journal of Extension · 1991
Because of its knowledge of existing resources around the state and because of the trust Rural Concern Hotline has been built up, this telephone service stands ready to help in rural emergencies. In the Summer 1988 drought, the hotline linked people who needed hay with those who could provide it...During Operation Desert Storm, the hotline answered calls from family members of military requesting information about local support groups. And so, while the hotline continues to handle calls from farm families in severe financial difficulties, the purpose and future direction have expanded to include new services.