The Simpler, the Better? Explore the Influence of Task Factors on Social Experience and Performance in Three-Dimensional Collaborative Virtual Environments
Ruizhen Li, Dongyu Yu, Wei Ying, Tiecheng Ding, Yuting Li, Sha Liu, Chunhui Jing, Jinyi Zhi · International Journal of Human-Computer Interaction · 2026
Due to the advantages of high spatial immersion and strong real-time interactivity, Collaborative Virtual Environments (CVEs) are gradually shifting toward immersive 3D CVEs based on Mixed Reality technology in recent years. However, these new design elements have introduced certain adverse effects on remote collaboration effectiveness, such as reduced collaboration efficiency, declined communication quality, and diminished team cohesion and engagement. Most current research on immersive remote collaboration addresses these issues from the perspectives of tools and team factors, lacking consideration for task-related factors. Therefore, this study explores the impact of task factors (task type and task complexity) on collaborative states and collaborative effectiveness in remote collaboration in 3D CVEs. The research indicates that high-complexity tasks enhance users’ collaborative interdependence and sense of coexistence, thereby improving the collaborative state. This study provides a new perspective for designing efficient 3D virtual collaborative environments.