Implementing a people focused SPI programme

Nathan Baddoo, Tracy Hall, Darrell M. Wilson · 2001

Software Process Improvement (SPI) has become the most popular approach to delivering improvements to the software product. Based on statistical process control, the underlying theme is that by understanding and defining the current state of a company's software development processes, quality practitioners and managers can sufficiently determine and control areas within the development process to achieve improvements in the product. We support this general approach to SPI. We also believe that the people factors in SPI implementation are vital. We believe that to achieve greater success in software process improvement initiatives, greater attention needs to be paid to the perspectives and attitudes of software practitioners. However, we believe that different groups of practitioners have different experiences and attitudes towards SPI.

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