Creating a Successful E-information Service
Sheila Pantry, Peter Griffiths · CERN Document Server (European Organization for Nuclear Research) · 2002
Introducing the concept of the e-information service what kind of information service do you want to provide? where are the customers? what kind of information do they need and in which format? creating your own e-information service and ensuring accessability budgeting for your e-information service keeping in touch with the customers keeping one step ahead of the competitors training of users and meeting user needs.