Constructive Dialogue Management : cooperation based on communicative principles

Kristiina Jokinen · 1996

This paper advocates this new approach to dialogue management, based on a Constructive Dialogue Model. Dialogue is understood as a joint activity between rational and cooperative agents. It is initiated to accomplish some independently set real world task which cannot be achieved by the agents acting alone: to obtain required information, the agents need to communicate with each other. Since the agents act in interactive social situations, their behaviour is constrained by obligations which describe rational and cooperative action. On the one hand, there is a need or an obligation to react (quickly) to the changing environment I would like to thank Yuji Matsumoto for providing an excellent environment to do research and Graham Wilcock for helpful discussions on the topic

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