User models and expert systems

Karen Spärck Jones · CL Technical Reports · 2021

This paper analyses user models in expert systems in terms of the many factors involved: user roles, user properties, model types, model functions in relation to different aspects of system performance, and sources, e.g. linguistic or non-linguistic, of modelling information. The aim of the detailed discussion, with extensive examples illustrating the complexity of modelling, is to clarify the issues involved in modelling, as a necessary preliminary to model building.

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