A FRAMEWORK FOR SERVITIZATION OF MANUFACTURING COMPANIES
Jihee Ryu, Hosun Rhim, Kwangtae Park, Hong-Il Kim · WORLD SCIENTIFIC eBooks · 2012
AbstractThe following sections are included:SummaryIntroductionLiterature ReviewFirm, customer, and productsDefinitions of servitizationServitization process, model and strategyEffects of servitizationServitization FrameworkMarketCompetencies in the supply chainProduct-service-knowledge system (PSKS)ConclusionBibliographyAbout the Authors