An Experience About User Involvement for Successful Design
Paolo Buono, Adalberto Lafcadio Simeone · 2009
This paper describes the experience in designing and developing the CET system according to user-centred and participatory approaches. CET is a web-based system used by industries and experts of the regional government that monitor air quality. With CET, industries can officially declare their pollutant emissions in the atmosphere, while air quality experts can easily visualize how the industries are distributed in the regional territory, the type and quantity of emissions coming from their production processes and other important information to support their decision-making process. The experience provides hints about proper user involvement for designing successful systems. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.