A Multimodal Voice Phishing Detection System Integrating Text and Audio Analysis
Jiwon Kim, Seuli Gu, Y.-M. Kim, Sukwon Lee, Changgu Kang · Applied Sciences · 2025
Voice phishing has emerged as a critical security threat, exploiting both linguistic manipulation and advances in synthetic speech technologies. Traditional keyword-based approaches often fail to capture contextual patterns or detect forged audio, limiting their effectiveness in real-world scenarios. To address this gap, we propose a multimodal voice phishing detection system that integrates text and audio analysis. The text module employs a KoBERT-based transformer classifier with self-attention interpretation, while the audio module leverages MFCC features and a CNN–BiLSTM classifier to identify synthetic speech. A fusion mechanism combines the outputs of both modalities, with experiments conducted on real-world call transcripts, phishing datasets, and synthetic voice corpora. The results demonstrate that the proposed system consistently achieves high values regarding the accuracy, precision, recall, and F1-score on validation data while maintaining robust performance in noisy and diverse real-call scenarios. Furthermore, attention-based interpretability enhances trustworthiness by revealing cross-token and discourse-level interaction patterns specific to phishing contexts. These findings highlight the potential of the proposed system as a reliable, explainable, and deployable solution for preventing the financial and social damage caused by voice phishing. Unlike prior studies limited to single-modality or shallow fusion, our work presents a fully integrated text–audio detection pipeline optimized for Korean real-world datasets and robust to noisy, multi-speaker conditions.