Students' Privacy and Ethical Concerns of Using Social Virtual Worlds for Online Learning
Jakki O. Bailey, Xinyue You, Andrea Stevenson Won, Sun Joo Ahn, Blair MacIntyre · Proceedings of the ACM on Human-Computer Interaction · 2025
Social virtual worlds provide students in remote online courses with a unique approach to collaborative work and social interactions. However, the use of social virtual worlds in online learning raises concerns about what privacy and ethical issues students might encounter. To shed light on this topic, we examined college students' ( N = 68) ethical and privacy concerns about using social virtual worlds in multiple class sessions, courses, universities, virtual environments, and technologies. Students revealed (a) struggling to manage their identity between classmates and strangers, (b) discomfort over violations of their avatars' personal space, (c) problems of vulnerable populations experiencing harassment, nudity, and loneliness, and (d) concern over companies tracking and storing user data. In addition, the students described the technological advantages that mitigated their privacy and ethical concerns. We discuss the implications of our findings for the future of collaborative learning and the design of social virtual worlds.