Acceptance of Open-Source Software Technology Usage in the University Community
Ahmad Kamalrulzaman Othman, Yusnita Sokman, Mohd Hafizan Musa, Azlan Abdul Aziz, Mohd Hanafi Azman Ong · International Journal of Research and Innovation in Social Science · 2025
The study investigates the adoption of Open-Source Software (OSS) within university communities, using the Technology Acceptance Model (TAM) as a theoretical framework. It focuses on three main components that are (1) perceived usefulness, (2) perceived ease of use, and (3) user confidence in the acceptance of OSS. The data were collected through a structured online survey with 209 participants, including students, lecturers, and administrators. The findings reveal that perceived usefulness is the most significant factor influencing OSS adoption, followed by confidence. However, perceived ease of use does not have a substantial impact on user confidence. These findings highlight the importance of showcasing the practical benefits of OSS and the need to build user confidence for successful adoption in academic environments. This approach is crucial for policymakers and educators seeking to create strategies that encourage the adoption of OSS, thus improving access to technology and stimulating innovation within universities.