Augmented Reality in E-Commerce and Virtual Shopping Experiences
Aryan Kumar Gupta · International Journal For Multidisciplinary Research · 2025
This research investigates the role of augmented reality (AR) in shaping e-commerce and virtual shopping experiences, with emphasis on its influence on consumer engagement, decision-making, and trust. It examines how AR applications including product visualization, immersive interfaces, and virtual try-ons contribute to consumer confidence and mitigate the experiential gap between online and offline retail environments. The study further considers demographic variations in adoption and identifies barriers related to technological limitations, implementation costs, and privacy concerns. Drawing on peer-reviewed academic literature and industry reports across retail, healthcare, automotive, and luxury markets, the analysis highlights both the utilitarian benefits of AR, such as improved accuracy and reduced product returns, and its hedonic value, including novelty and enjoyment. By situating AR as both a functional and experiential enabler, the study offers implications for businesses, developers, and policymakers, while outlining directions for future research concerning ethical safeguards, multisensory integration, and cross-cultural adoption dynamics.