An Analysis Of Consumer Perspectives On The Cybersecurity And Data Privacy Practices In Both Private And Nationalized Banks
S Bhoomika · International Journal of Research Publication and Reviews · 2025
The expansion of online banking services have transformed financial transactions, enabling speed and convenience while simultaneously introducing significant challenges in cybersecurity and data privacy.This study investigates the current practices adopted by banks to protect client data and ensure secure transactions.Data was collected through a structured questionnaire targeting banking customers, complemented by secondary research from regulatory guidelines, industry reports, and academic literature.The analysis employed descriptive statistics, graphical representation, and inferential tools such as Chi-square tests and correlation analysis to recognize trends and relationships.The study reveals that while a majority banks have adopted advanced security frameworks and adhere to regulatory standards, gaps persist in customer awareness, data handling transparency, and proactive fraud detection measures.The research underscores the importance of robust cybersecurity strategies, strict adherence to emerging data protection regulations, and enhanced customer education to strengthen trust and resilience in the banking sector.