Modelling Large-Scale Group Decision-Making Through Grouping with Large Language Models
Juan Carlos González-Quesada, José Ramón Trillo, Carlos Porcel, Ignacio Javier Pérez, Francisco Javier Cabrerizo · Future Internet · 2025
The growing ubiquity of digital platforms has enabled unprecedented participation in large-scale group decision-making processes. Nevertheless, integrating subjective linguistically expressed opinions into structured decision protocols remains a significant challenge. This paper presents a novel framework that leverages the semantic and affective capabilities of large language models to support large-scale group decision-making tasks by extracting and quantifying experts’ communicative traits—specifically clarity and trust—from natural language input. Based on these traits, participants are clustered into behavioural groups, each of which is assigned a representative preference structure and a weight reflecting its internal cohesion and communicative quality. A sentiment-informed consensus mechanism then aggregates these group-level matrices to form a collective decision outcome. The method enhances scalability and interpretability while preserving the richness of human expression. The results suggest that incorporating behavioural dimensions into large-scale group decision-making via large language models fosters fairer, more balanced, and semantically grounded decisions, offering a promising avenue for next-generation decision-support systems.