Deep Dive into Agent Templates

Jared Matfess · 2025

This chapter guides us through the intricacies of designing a multi-topic agent. It begins by selecting one of the agent templates that Microsoft provides to serve as a starting point for this type of effort. The chapter customizes the agent by removing some of the starter configuration and layering in our own use case. It discusses data loss prevention policies which are meant to help prevent the accidental loss of business data through solutions developed using the Power Platform. Power Platform connectors to third party systems are categorized as Business connectors, Non-business connectors, and Blocked connectors. Adaptive Cards are a powerful way to create interactive and visually appealing content for many applications within the Microsoft ecosystem, including Microsoft Teams, Outlook, Microsoft 365 Copilot, SharePoint, Power Automate, etc.

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