Towards Smarter Conversations: Machine Learning for Personalized Mobile Chatbot Development
Shree Smeka J, V Sheeja Kumari, M. Maheswari, M. Mohamed Sithik, T. Nalini, S. P. Santhoshkumar · 2025
The need for intelligent, user-centric conversational agents that can provide seamless, customized experiences has increased due to the quick development of digital communication technology. This study presents IntelliQ, a mobile chatbot driven by artificial intelligence (AI) that combines deep learning, adaptive machine learning, and natural language processing (NLP) to improve the quality of interactions. More organic and meaningful discussions are made possible by IntelliQ's ability to comprehend user intent, manage and use interaction history, and produce context aware responses. IntelliQ has a modular architecture that facilitates behavior-driven customization, dynamic user profiling, and real-time inquiry handling, in contrast to traditional chatbot systems that frequently suffer from restricted personalization and restrictive interface design. Usability is further enhanced by a graphical user interface (GUI) that is snappy and easy to use, providing a captivating user experience on mobile devices. Important elements of the system architecture, like dialogue management, contextual adaption, and intent identification, cooperate to efficiently handle a variety of user inquiries. By surpassing baseline systems in parameters like task success rate, response accuracy, and user retention, experimental evaluation shows that IntelliQ dramatically improves user happiness and engagement. The chatbot is positioned as a standard in the creation of next-generation mobile conversational agents because of its capacity to adjust in response to past encounters and current context. This paper provides insights into the successful implementation of AI chatbots in actual mobile environments, emphasizing the value of fusing user-focused design with clever backend algorithms. For the modern user, IntelliQ thus marks a breakthrough in rethinking digital assistant experiences.