HRI design methods and assessment measures
Wendy A. Rogers, Tracy L. Mitzner · 2025
This chapter provides an overview of human–robot interaction (HRI) design methods and assessment measures. Design methods include personas, participatory design, demonstrations, questionnaires, interviews, focus groups, interaction studies, and simulations. Questionnaire, interview, and interaction studies can be conducted separately or together as in a mixed-methods study design. Innovative design methods include the use of virtual reality and simulation environments for investigating robot designs for older adults. There are various questionnaires to assess a wide range of HRI issues including those that measure acceptance, trust, attitudes, assistance and appearance preferences, familiarity and use, usability, and general HRI. The measures highlighted can be useful for both researchers and developers.