An Intelligent Chatbot for the Disabled People
S. Jancy, A. Viji Amutha Mary, Mercy Paul Selvan, L. K. Joshila Grace · 2025
The creation of an intelligent chat bot with the express purpose of serving the needs of the blind, deaf, and dumb communities is presented in this study. For consumers that have trouble communicating through traditional channels, the chat bot provides an interactive and easily accessible communication tool. Through the use of artificial intelligence and natural language processing methods, the chat bot can communicate with people who are deaf or hard of hearing by using text-to-speech and speech recognition features. Additionally, it ensures accessibility for visually impaired users by combining an easy-to-use interface with a visually impaired-friendly design that includes options for large fonts and high contrast colors. Through time, the chat bot will learn from each user's preferences and demands in order to deliver a tailored and flexible experience. It can participate in meaningful discussions and offer pertinent information, help, and support for a range of daily tasks through intuitive and context-aware responses. The target community provided the system with positive feedback during user testing and evaluation, indicating that it has the potential to improve the quality of life for those who are blind, deaf, or visually impaired. In summary, our intelligent chat bot aims to close the communication gap that these communities experience by providing a customized solution that is inclusive, flexible, and approachable.