How Inconsistencies Between Multiple Conceptual Modeling Scripts Affect Readers’ Understanding
Mohammad Jabbari, Karl Werder · Journal of the Association for Information Systems · 2022
IS professionals often use multiple conceptual modeling scripts to develop an understanding of a domain. However, using multiple scripts introduces potential inconsistencies between scrips which can reduce script readers’ cognitive ability to develop an understanding. While there are computational methods to avoid or detect inconsistencies, there is a lack of studies on how individuals deal with inconsistencies when they are performing different tasks. We developed a 2x2 between-subject experimental design to investigate the effects of syntactic vs semantic inconsistency on two different systems analysis and design tasks. We expect to contribute to conceptual modeling research, by investigating the effect of inconsistencies, comparing the effects of two tasks, and by elaborating on the role of a pragmatic factor, domain familiarity.