Insights into API Management Quality Characterization, Measurement and Evaluation
Eder Dos Santos · 2025
APIs have become a cornerstone in software ecosystems: organizations have been increasingly connecting software applications to share complex digital assets. However, managing APIs is non-trivial, and companies have been struggling with different quality-related issues in managing their APIs. The main goal of this work is to create a framework that allows characterizing, assessing, and improving API Management and API governance, particularly focusing on API Gateways as the core elements of API Management ecosystems.