Examining Support Moments With a Conversational AI Partner
Indrani Dey, Emily J. Doherty, Rui Zhang, Nga Hoang, Jeffrey B. Bush, Leanne Hirshfield, Sadhana Puntambekar · Computer-supported collaborative learning/The Computer-Supported Collaborative Learning Conference · 2025
AI systems can facilitate collaborative learning, but few studies examine how conversational AI partners can support collaboration.This study continues our application of the MOSAIC-AI protocol to explore support moments between a collaborative group and an educational expert serving as a Wizard-of-Oz (WoZ) agent.We present our refinement of the protocol, explore the nature of student-AI interactions, and discuss implications for building a dialog policy for informing the design of fully autonomous agents to support collaboration.