Performance Analysis and Impacts of NLP and Chatbot Systems
Gizem Nur Bikir, Müge Ak, Hasan Tolga Ünal, Özgür Umut Vurgun, Arif Furkan Mendı, Mehmet Akif Nacar · 2025
The integration of artificial intelligence (AI) technologies into digital transformation processes in Turkey plays a significant role in the dissemination of high-tech products. Large Language Models (LLMs) and Natural Language Processing (NLP) techniques are supported by innovative solutions developed by HAVELSAN. During this process, Turkey's AI development capacity is increasing, and its competitiveness is being strengthened. HAVELSAN addresses public and private sector demands by developing national products, aiming for an 18.79% resource saving in enterprise content management and a 34.46% reduction in information access time through digital assistants. The solutions safeguard user data in compliance with international ISO 27001 and GDPR standards. The proliferation of high-tech products has increased the number of AI-based solutions by 48.27%, and patented solutions have boosted the success rate of technological projects by 40.12%. National AI products have expanded their domestic market share by 30%, revitalizing the local ecosystem while playing a significant role in entering international markets. These advancements strengthen Turkey's position as a regional leader in artificial intelligence and facilitate the achievement of its future technological goals.