Intelligent Virtual Agents and Robotic Systems in the Era of Digital Health Care
Hyunghun Kim · MechEcology · 2022
It is clear that artificial intelligence-based systems, intelligent virtual agents (IVAs), and robots will gradually replace human labor, not only physical activity but also mental activity. Rapidly changing demographics will accelerate technological development and result in a machine-dependent society, which humankind has never faced. The healthcare sector cannot avoid mechanization due to the low possibility of hiring appropriate professionals for a highly digitalized environment, the efficiency of IVAs and robots, and cost-effectiveness from the management’s view. In this paper, the author describes the future features of the healthcare sector in which human staff, IVAs, and robots cooperate to produce optimal outcomes for patients and healthcare facilities.