The Organization
Tom Coughlan · 2025
This comprehensive chapter explores organizational structure and management in the modern business environment, emphasizing the need for adaptability in the face of technological change, particularly AI. The text examines classical management theories and their relevance today, discussing key organizational elements including division of labor, departmentalization, span of control, hierarchy, and the balance between centralization and decentralization. Special attention is given to flexible work arrangements, remote work, and alternative staffing models. The chapter includes detailed analysis of how organizational structures impact innovation, creativity, and employee engagement, with case studies featuring companies like W.L. Gore, Zara, and Gap. It concludes with insights on AI implementation and its potential impact on future work patterns.