Toward Annotation, Visualization, and Reproducible Archiving of Human–Human Dialog Video Recording Applications
Verena Schreyer, Marco Xaver Bornschlegl, Matthias Hemmje · Information · 2025
The COVID-19 pandemic increased the number of video conferences, for example, through online teaching and home office meetings. Even in the medical environment, consultation sessions are now increasingly conducted in the form of video conferencing. This includes sessions between psychotherapists and one or more call participants (individual/group calls). To subsequently document and analyze patient conversations, as well as any other human–human dialog, it is possible to record these video conferences. This allows experts to concentrate better on the conversation during the dialog and to perform analysis afterward. Artificial intelligence (AI) and its machine learning approach, which has already been used extensively for innovations, can provide support for subsequent analyses. Among other things, emotion recognition algorithms can be used to determine dialog participants’ emotions and record them automatically. This can alert experts to any noticeable sections of the conversation during subsequent analysis, thus simplifying the analysis process. As a result, experts can identify the cause of such sections based on emotion sequence data and exchange ideas with other experts within the context of an analysis tool.