A Literature Review on the Impact of AI-Enhanced HRIS on Employee Retention and Engagement
Rinki Mishra, Dushyant Jadeja · 2025
Artificial Intelligence (AI) is transforming Human Resource Information Systems (HRIS), enhancing how organizations manage employee retention and engagement. This review explores AI-driven advancements such as predictive analytics for turnover trends, chatbots for employee support, and AI-based performance management tools. These innovations improve HR efficiency, decision-making, and personalized employee experiences while enabling proactive interventions for at-risk employees. However, challenges arise from ethical concerns like data privacy, algorithmic bias, and high technology investment demands. The review emphasizes that successful implementation of AI-enhanced HRIS requires strategic planning, governance, and a strong focus on ethics. Organizations that integrate AI thoughtfully can foster a more engaged and loyal workforce, gaining a competitive edge. Future research should examine AI's long-term effects on workplace culture and develop strategies to mitigate risks while optimizing its potential.