Crisis-Proof Tourism and Hospitality Blockchain's Role in Recovery and Resilience in Book
Naga Sravanthi Puppala, Krishna Chiatanya Chaganti, Pavan Paidy, Naresh Dulam, Sesha Teja Chagala · 2025
The tourism and hospitality industries are inherently susceptible to various crises, including natural disasters, economic upheavals, and health emergencies such as the COVID-19 pandemic. These events expose vulnerabilities in traditional crisis management and recovery mechanisms, calling for innovative approaches to ensure resilience and adaptability in uncertainty. This chapter examines the transformative role of blockchain technology in addressing these challenges. As a decentralized and secure ledger, blockchain offers unique advantages such as enhanced transparency, data integrity, and operational efficiency. This chapter delves into its practical applications and highlights how blockchain can bolster risk mitigation, maintain continuity during disruptions, and streamline recovery efforts.