Psychological Well-Being of Human Content Moderators and Wellness Strategies in AI-Driven Content Moderation Organizations
Adi Fahrudin, Siddhartha Paul Tiwari, Kus Hanna Rahmi · Advances in computational intelligence and robotics book series · 2025
As the digital landscape becomes an increasingly central part of daily life, the psychological well-being of individuals is shaped not only by personal and social factors but also by the technological systems that govern online spaces. Among these, AI-driven content moderation organizations play a pivotal role in curating digital interactions and regulating harmful content. This chapter explores the intersection of psychological well-being and AI-powered moderation, examining how algorithms affect emotional experiences, identity formation, and online safety. By integrating psychological theory with emerging concerns around artificial intelligence in content governance, the paper offers a nuanced understanding of how digital systems can both support and challenge mental health.