Social Media Multi-Emotion Detection
Soha S. Ibrahiem, Bahy Ibrahim El-Sayed Mohammed, Muhammad Saad Ahmed, Khaled El-Bahnasy · 2025
Natural language in social media is often ambiguous, carrying diverse perspectives that are critical for opinion analysis. With vast amounts of unstructured data, particularly on platforms like Twitter, it is impractical to manually analyse relevant insights. This rapid data growth has highlighted the need for intelligent filtering and mining techniques in decision support systems to help organizations build brand reputation, foster online communities, and enhance profitability. Multi-Emotion detection is key for capturing implicit user opinions and specific emotional states; however, challenges such as text bipolarity, limited representative feature vectors, and inadequate annotated lexicons often hinder accuracy. This research aims to improve multi-emotion detection accuracy by extracting emotion implied tokens and converting them into feature vectors that capture semantic relevance. Using annotated lexicons, word embeddings, unigrams, and term frequency, these vectors are trained across five machine learning models, which are Naïve Bayes (NB), Logistic Regression (LR), Support Vector Machine (SVM), K- nearest neighbor (KNN), and Multi- layer Percepton (MLP). Finally, two ensemble techniques are applied to refine model outputs, achieving an improvement accuracy over previous work worked. The proposed system, evaluated on a real dataset, achieves a hamming score of 0.55 and an average F1 score of 0.68, demonstrating its potential for effective multi-label emotion detection.