The Impact of Human Error in Cybersecurity Breaches: Understanding Behavioral Patterns and Mitigation Strategies

Elgan Alviano Kenlie, Christopher Nathan Hendris, Nadia Nadia, Franz Adeta · 2024

In the changing cybersecurity landscape, human error is still a significant factor leading to cybersecurity breaches. This research examines main groups of human errors that cause cyber incidents and investigates the best strategies to reduce such risks. Previous studies have indicated various factors which include lack of basic understanding of cyber security issues, risk-taking tendencies, fatigue, emotional aspects as well as age-related vulnerabilities to be significant contributors towards security breaches. However, despite extensive exploration on how human factor caused cybersecurity incidents can be mitigated; there are some spaces left. The paper aims at filling this gap through engaging in Systematic Literature Review (SLR) which will summarize the existing researches as well identify the effective mitigation strategies. The SLR process involved meticulous search strategies across multiple databases utilizing PRISMA flow diagram followed by rigorous screening and data extraction phases. The analysis showed that technological solutions (35.7%), policy and procedure implementation (35.7%), and effective training and awareness programs (28.5%) were the most recommended strategies for mitigating human error in cybersecurity. Continuous education and training are therefore important findings from this study as they point toward advanced security

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