The Role of AI and Machine Learning in KM and Cybersecurity

Rahul Dasari, Narasimha Rao Vajjhala, Mathias Mbu Fonkam · 2025

This chapter examines the transformative role of Artificial Intelligence (AI) and Machine Learning (ML) in Knowledge Management (KM) and Cybersecurity. This chapter starts by establishing a foundational understanding of AI and ML technologies and their significance in the modern digital landscape. This chapter explores the integration of these technologies in KM practices, highlighting how they facilitate the automation and enhancement of knowledge discovery, categorization, and distribution. The discussion transitions to the application of AI and ML in cybersecurity, detailing how these technologies are enhancing threat detection, analysis, and response. The focus of the chapter is on providing practical guidance on incorporating AI and ML into KM and cybersecurity strategies by outlining the best practices, emphasizing the importance of human oversight, and discussing the challenges of data governance and model training. This chapter provides recommendations to policymakers by looking forward to the future and identifying emerging trends and potential challenges in the continued convergence of AI, ML, KM, and cybersecurity. This chapter concludes with a discussion of the critical role these technologies play in driving innovation and safeguarding digital assets.

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