Prioritization of Incident Management Process using ITIL-Fuzzy for Informatics Development Sector of Private Universities
Luisa Vivian Olano Garces, Lidia Alessandra Olano Garces, Nancy Casildo-Bedón, Danny Lévano Rodríguez, Juan J. Soria · International Journal of Fuzzy Logic and Intelligent Systems · 2025
Olano Garces Luisa Vivian, Olano Garces Lidia Alessandra, Casildo Bedón Nancy Esther, Levano Rodriguez Danny, and Soria Quijaite Juan Jesús. International Journal of Fuzzy Logic and Intelligent Systems 2025;25:37-54. https://doi.org/10.5391/IJFIS.2025.25.1.37