An approach for dynamic testing of augmented reality in retail contexts
Christian Sonnenberg, B. Andrew Cudmore, Scott D. Swain · International Journal of Technology Marketing · 2025
Augmented reality (AR) presents a variety of potential opportunities in retail spaces. However, as compared to traditional web-based marketing, it also faces greater challenges due to increased costs, longer development times, and a lack of standards. This study aims to address these challenges, presenting an approach that can increase developer efficiency and improve usability in AR retail apps. The proposed AR prototyping tool facilitates dynamic, real-time adjustments of AR elements without the need for full application expenditure. This also allows marketers to quickly develop AR mockups and test in-person retail promotional outlays. Our research includes a mixed-methods approach to identify the specific challenges of AR development in a retail environment, present developers with a scalable alternative, and prioritise which attributes of AR are most important for dynamic adjustments.