Natural Language Processing Applications

Piyal Roy, Rajat Pandit · Advances in computational intelligence and robotics book series · 2025

Natural language processing (NLP) stands at the forefront of innovation, revolutionizing communication between humans and machines. The chapter discusses practical applications across diverse domains such as healthcare, finance, customer service, social media analysis, e-commerce, legal, education, and journalism, emphasizing NLP's pivotal role in enhancing efficiency and decision-making processes. However, challenges like bias, data quality, and ethical concerns necessitate interdisciplinary collaboration for mitigation. Recent advances in deep learning, pre-trained language models, transfer learning, multimodal NLP, and few-shot/zero-shot learning are highlighted for their transformative impact. Looking ahead, the chapter advocates for continued research to address model fairness, interpretability, and ethical considerations.

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