Digital Forensics in E-Commerce: Investigating Online Payment Fraud and Data Breaches

Gurupada Das, Yeakub Afsan Ali, Bhawna Singh, Keya Nag · International Journal of Innovations in Science Engineering and Management. · 2025

The world market has changed due to the explosive rise of e-commerce, which provides consumers and companies with ease and accessibility. But the growth of the digital world has also brought up more dangers, especially with regard to online payment fraud and data breaches. This paper examines the function of digital forensics in the e-commerce industry with a particular emphasis on how it may be used to look into and stop fraudulent activity. The research illustrates how digital forensics helps in tracking, identifying, and prosecuting hackers responsible for payment fraud and illegal data access by examining real-world cases and using cutting-edge forensic technologies. This research highlights the critical role that digital forensics play in ensuring the security of online transactions and the sustainability of the e-commerce industry in the digital age. It also discusses the challenges that businesses face in safeguarding their financial and customer data, preserving evidence, and maintaining consumer trust in the face of constantly evolving cyber threats. Finally, it looks at the legal and regulatory frameworks that govern digital forensic investigations in e-commerce and how businesses can adopt proactive forensic practices to protect their data.

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