Navigating AI Anxiety: Understanding Librarians' Continuous Adoption of Artificial Intelligence in Libraries
Changyang Feng, Jingyi Chen, X. Chen, Xiurong Wu · 2024
This study explores how librarians' anxiety towards AI influences their willingness to adopt AI technologies. Using a grounded theory approach and in-depth interviews, the research identifies key anxiety factors such as information privacy, technology dependence, learning challenges, and job security. These anxieties are shaped by contextual elements like the innovation environment, emotional contagion, and perceived AI risks. The findings show that AI-related anxieties directly impact librarians' trust in AI, affecting their continuous adoption.