Co-creating Intercultural Scenes With Gen AI Using a Case Study Framework
Patricia Goodman Hayward, Lucy Bunning, Wallace S. Lages · Advances in computational intelligence and robotics book series · 2025
Higher education and workplaces have expressed an increased need and priority for intercultural training to facilitate collaboration in a global workforce (World Economic Forum, 2023). This chapter proposes an andragogical approach to intercultural exploration using large language models (LLMs), specifically a generative AI (Gen AI) tool. This approach takes advantage of the inherent bias in these models to create customized case studies which are relatable for rich learner discussions. Researchers will discuss the supporting theory and provide examples on how educators can best use LLMs to support inclusive learning environments. The Researchers offer both a tested Gen AI case study template for learning activities and a LEAP (Launch, Experiment, Assess, and Ponder) workshop format available for execution.