Evolving Role of Libraries in the Age of Artificial Intelligence
Anoop Kumar Ekka · International Scientific Journal of Engineering and Management · 2025
Libraries, historically revered as custodians of knowledge, are undergoing a paradigm shift in the 21st century, driven by Artificial Intelligence (AI). This paper provides a comprehensive examination of how AI technologies such as machine learning, natural language processing (NLP), and predictive analytics are redefining library operations, user engagement, and ethical frameworks. Through a systematic review of secondary data from 2015–2023, including global surveys, institutional reports, and peer-reviewed studies, the study identifies transformative trends: 40% adoption of AI chatbots in academic libraries (ALA, 2022), a 50% surge in digital resource usage via personalized recommendations, and persistent challenges like algorithmic bias and data privacy concerns. The analysis underscores the necessity for libraries to harmonize technological innovation with ethical stewardship to maintain their societal relevance.