Large Language Model driven Policy Exploration for Recommender Systems

Jie Wang, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose · 2025

Recent advancements in Recommender Systems (RS) have incorporated Reinforcement Learning (RL), framing the recommendation as a Markov Decision Process (MDP). However, offline RL policies trained on static user data are vulnerable to distribution shift when deployed in dynamic online environments. Additionally, excessive focus on exploiting short-term relevant items can hinder exploration, leading to sub-optimal recommendations and negatively impacting long-term user gains. Online RL-based RS also face challenges in production deployment, due to the risks of exposing users to untrained or unstable policies. Large Language Models (LLMs) offer a promising solution to mimic user objectives and preferences for pre-training policies offline to enhance the initial recommendations in online settings. Effectively managing distribution shift and balancing exploration are crucial for improving RL-based RS, especially when leveraging LLM-based pre-training.

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