Structuring Intelligent Automation: A Hyperautomation Taxonomy
Nicolas Neis, Elise Kathol, Axel Winkelmann · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 2025
Hyperautomation is an emerging technology stack that combines various automation technologies to streamline and optimize business processes. Companies increasingly adopt these technologies to reduce costs, increase efficiency, and gain a competitive advantage. This study focuses on combining the different technologies under the hyperautomation approach. From a management perspective, we examine the benefits and challenges of hyperautomation that focus on increasing company productivity. Based on a literature review, we develop a taxonomy that enables a profound understanding of the complex hyperautomation landscape. Findings underscore the substantial potential of hyperautomation to improve productivity, particularly through cost and time savings and enhanced employee efficiency. This research addresses the lack of systematization in previous studies, presenting a nuanced understanding of hyperautomation's implications for managerial strategies.