Biometric Affordances and Ethical Dilemmas: Considerations for a Better Workplace
Jayson Killoran, Jasmin Manseau · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 2024
Biometric technologies are at the forefront of organizational innovation, surveillance, and control.In many instances, the use of physiological and behavioral biometrics are enhancing individual and organizational performance, but there is an increasing risk of privacy invasion and the unethical use of biometrics.Moreover, biometrics have received relatively scant theoretical attention.In this paper, we draw from the theory of affordances to identify and delineate seven affordances of biometric technologies, categorized into inhibiting and augmenting biometric affordances.We also connect each biometric affordance with the potential for ethical dilemmas to arise.This paper contributes a theoretical framework which we hope will guide future research, and we offer implications for practitioners to mindfully integrate biometric technologies without causing harm to human wellbeing.